Customer Engagement

Realbot shortens the wait time by instantly responding to customer enquiries 24/7/365. It automatically personalises the 'customer experience' based on their response so that the right message is delivered, at the right time, to the right person, whether they’re a prospect or a customer.  Realbot's Conversational Marketing allows you to do this all in an instant.

Customer's insights and their needs are also collected to help you proactively engage buyers and sellers and give your target customers the VIP treatment with a personalised message or a customised chat experience.

Customer Engagement